Nepal Gateway Trekking is a well-recognized and government-registered trekking company in Nepal. We commit to providing top-notch services at the best price.
Please read our booking terms and conditions carefully;
Payment Policy
a) To secure your booking, You have to deposit at least 10% of the total trip price as an advance into our bank account.
b) The remaining balance can pay upon your arrival in Kathmandu. You can pay either cash or credit card (4% service charge) Card Payment Form
Cancellation Policy
Please find the cancellation information below
By You
i) Before one month, 10% of the total amount (90% refund)
ii) Before two weeks, 25% of the total amount (75% refund)
iii) Before one week, 50 % of the total amount (50% refund)
iv) Less than a week: 100% of the total amount (no refund)
By Us
The trip has to cancel sometimes due to unexpected circumstances beyond our control. In this situation, we will be responsible for it. We will offer you an alternative tour or refund your money.
Travel Insurance
Travel insurance is compulsory for any treks you do in Nepal. Make sure that Travel Insurance covers personal injury, death, medical expenses, helicopter rescue, baggage loss during their trip.
Health and Fitness
Previous experience is not necessary for Nepal trekking and tours, but fitness certainly helps. If you have an underlying medical condition, we may ask you to provide a doctor's certificate.
Complaints
We hope this won't happen. However, you have any complaints about your holiday in Nepal with us, please inform us as soon as possible. We will rectify your concerns.
Passport and Visas
All our clients must have a valid passport with a validity period of at least six months from their return date after their tour. Nepalese visas can obtain from the Nepalese Consulate in your country or upon arrival at Kathmandu Airport.
Program Change/Delay
The program can change due to unexpected circumstances beyond our control, such as weather, political unrest, or natural disasters. The program will modify in the clients' interest.